Our Network — Reliability

Network Reliability

Our gateways to the Internet are 100% Cisco powered and have built-in redundancy that is second to none. State of the art, fault tolerant software utilizes hot standby router protocol (HSRP). In the event that a router or router port fails, the hot standby router will take over within 40 seconds. Our network is tested regularly, and has been created so that no single piece of network gear has potential to affect our customers.
Our gateways are connected to 6 Tier One Internet providers in Canada and the US, and have peering relationships with an additional 75 other Internet networks.
Our servers are configured in fault tolerant clusters so that if any machine fails, it doesn't cause a service outage.

We are fully outfitted with emergency generator power. In addition to anti-static flooring and pre-action systems for fire suppression, each facility is climate controlled using multiple air conditioning units, which are fed by emergency generator power.