The security of your data is very important to us at SparkLIT. We anticipate the needs and demands of our clients by providing a safe and reliable platform for the collection of survey data.
SparkLIT servers are all hosted in a secure location at the Westin Building Exchange (WBX) in Seattle. This facility provides an extremely high level of operation security, including 24/7 on site security, redundant power sources, and seismic upgrades - all of which keep our server infrastructure safe and sound. All deprecated hard drives are delivered to a third-party digital data desctruction companies which comply with RCMP and US NIST media sanitization guidelines.
All of our servers are also protected by high performance monitored firewalls, which include multiple failover systems and redundant hardware in case of hardware failure. Our systems are tested for vulnerabilities regularly, and complete automated backups are performed nightly.
SparkLIT uses Transport Layer Security (TLS) encryption, more commonly known as HTTPS, for all of the data that we send and receive. This ensures that all user data in transit is both safe and secure, and additionally only available to the intended recipients.
Additionally, we maintain that YOU own all of your data and we do not and will not ever exchange, share or sell that data with any 3rd parties.
It is essential that we keep your data safe and secure, and if you have any questions about data security please contact SparkLIT Support.